We have an exciting opportunity for a Quality Assurance Team Manager position, in the Learning Academy in Supporting Families Division. We are looking for a relational leader who can effectively embed learning from audits to make a tangible improvements for children and families in Tower Hamlets.
Key Responsibilities
To lead an integrated Quality Assurance Framework across Early Help, Social Care and Youth Justice (with primary responsibility for Social Care)
Ensure a quality assurance framework that triangulates evidence across audits, complaints and feedback from children and families effectively
Embed learning from audits effectively to achieve practice improvements that deliver outstanding outcomes for children.
Please see job description in the apply link for full details
5 years or more post qualifying social work experience
A nationally recognised or other social work England recognised social work qualification. A current SWE certificate will be a condition of appointment and a condition of employment for all staff working in a qualified social work role.
Substantial experience in children and families work, having regularly undertaken complex assessments of children and families
Extensive experience of working in partnership in complex cases where culture, race, gender, sexuality and disability are key factors in provision.
Experience of practice education/ mentoring/ coaching staff or students, enabling learning
Post Qualifying module in Practice Education and Enabling Others (or equivalent)
Please see job description in the apply link for full details
Tower Hamlets offers the best of London in one borough.
We believe the best place for children is to be raised within their own families, immediate or wider, wherever it is safe and appropriate to do so.​ Social Workers are at the core of our work with children and families. Our approach is about enabling social workers to build relationships and strengthen families by working with people in a compassionate and understanding way. ​
We are determined to continue our journey of improvement and deliver outstanding services for children and families of Tower Hamlets, and our offer to staff includes:
The opportunity to work in a richly diverse, challenging and supportive inner London Borough
Competitive remuneration package
Investing in the workforce with end-to-end career support
A manageable and diverse caseload and good quality reflective supervision
Steps to Success, coaching, and bespoke learning and development support from the Learning Academy to develop your practice, with a clear framework for career development and progression into leadership.
Travel card/season ticket loan, Cycle to Work scheme, Local Government Pension Scheme
Opportunities for agile/flexible working
Discounted gym membership, access to free eye test, rent deposit scheme and & You at Work discounts as well as many other benefits
Generous annual leave package and wellbeing service
Smarter Working with new modern technology
If you have any questions about applying for this role, please contact Saima Tahsin, Project Officer at Saima.Tahsin@towerhamlets.gov.uk. For an informal discussion about working in Supporting Families at Tower Hamlets please contact Sam Nair, our Principal Social Worker at Sam.Nair@towerhamets.gov.uk